Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our September 2016 winners:


Mailen Avila-Verdecia, admissions assistant at Life Care Center of Sarasota, Florida, went beyond her normal job to assist a resident and her husband. The resident was a high fall risk patient and had dementia and fidgety, impulsive behavior. She also had trouble sleeping, which posed a safety risk at night. For three days and nights, the husband faithfully stayed with his wife to keep her safe. However, his own stamina was being taxed. Avila-Verdecia stepped in to help and provided a sitter for the resident during the night so the husband could go home and sleep. However, one time she checked in on the couple and noticed the husband was very weak, so she sent him home while she stayed with the resident from 5 – 11 p.m., until a family member came to relieve her.


Sheryl Miech, physical therapist assistant at Life Care Center of Casper, Wyoming, showed kindness to a resident who was returning home after completing his rehab program. She bought groceries for him and gave him fresh eggs from her own chickens to take home and enjoy. “This resident has encountered a few obstacles lately, and this act of kindness meant so much to him,” said Marabeth Kopp, certified occupational therapist assistant.


Chelsi Belcher, dietary cook at Life Care Center of Elizabethton, Tennessee, visits the restorative dining room to encourage a resident who is mentally challenged to eat his meals. She always praises him and gives him high-fives. “He really gets a kick out of the high-fives,” said her nominator. “His face just lights up when he sees Chelsi!”